AAA has unveiled 118 hotels that have earned the AAA/CAA Five Diamond Rating in the past 12 months, qualifying them for the 2016 Five Diamond Award® list. This exclusive group represents just 0.4 percent of the nearly 28,000 AAA/CAA Approved and Diamond Rated hotels. Fourteen Southern California hotels received the AAA Five Diamond Award®, the travel authority’s highest rating, according to the Automobile Club of Southern California. The Auto Club also announced the AAA Four Diamond Award® list for Southern California. The AAA Four and Five Diamond ratings for restaurants will be announced in February.
“The AAA Five Diamond Rating is earned through very hard work while today also using virtual touch points of text messaging, apps and social media to provide guests with a highly-personalized luxury experience. Service is a point of pride for these top hotels,” said the Auto Club’s Approved Accommodations Supervisor Patricia Marenco. “The Auto Club congratulates Southern California’s fourteen outstanding AAA Five Diamond establishments, their management and employees who were rated on guest services, in addition to the hotel’s physical attributes, refinement, and hospitality.”
Travelers can find Diamond Rated establishments and inspector insight in AAA trip planning products: the AAA Mobile® app for tablets and smartphones, the TripTik® Travel Planner and Travel Guides on AAA.com and AAA TourBook® guides available at AAA/CAA offices.
The AAA Diamond rating system provides consumers with the broadest coverage of any U.S. rating system, geographically and by number of properties rated, including the United States, Canada, Mexico and the Caribbean.
To be considered for AAA approval and rating, lodgings and restaurants must undergo a thorough inspection. The Auto Club’s full-time inspection staff reviews Southern California establishments. AAA Five Diamond establishments go through the most extensive reviews of the Diamond rating programs with candidates for the rating undergoing multiple unannounced evaluations. The inspectors bring significant prior industry experience to the association and apply that experience to give members effective, consistent evaluations that can be used to select the property and restaurant that meets their travel desires.
The Southern California hotels that received the AAA Five Diamond rating with year first rated:
Beverly Hills
L’Ermitage Beverly Hills, 2001
The Beverly Hills Hotel and Bungalows, 2008
The Peninsula Beverly Hills, 1993
Carlsbad
Park Hyatt Aviara Resort, Golf Club & Spa, 1999
Dana Point
St. Regis Resort, Monarch Beach, 2007
The Ritz-Carlton, Laguna Niguel, 1986
La Jolla
The Lodge at Torrey Pines, 2002
Laguna Beach
Montage Laguna Beach, 2012
Newport Beach
The Resort at Pelican Hill (Newport Coast), 2009
Ojai
Ojai Valley Inn & Spa, 2006
San Diego
Rancho Valencia Resort And Spa (Rancho Santa Fe), 2014
Fairmont Grand Del Mar, 2009
Santa Barbara
Four Seasons Resort The Biltmore Santa Barbara (Montecito), 2005
Westlake Village
Four Seasons Hotel Westlake Village, 2008
For more information about Diamond Ratings and the complete lists of AAA Four and Five Diamond hotels, visit AAA.com/Diamonds. AAA started listing accommodation information in its travel publications in the early 1900s. AAA has been doing field inspections of lodgings (and restaurants) since 1937.
AAA Four Diamond Ratings in Southern California
In Southern California, 102 hotels have earned the AAA Four Diamond Award®, the Auto Club also announced today. Four hotels appear on the rating list for the first time:
- The Padre Hotel, Bakersfield
- Bacara Resort & Spa, Santa Barbara
- The Ritz-Carlton, Marina del Rey
- Luxe Sunset Boulevard Hotel, Los Angeles
The coveted AAA Four Diamond Award is presented to hotel general managers to recognize award-winning properties inspected by AAA and the Auto Club, the nation’s largest AAA affiliate.
AAA’s Diamond rating program is the only hotel review system in the nation that uses specially trained full-time field representatives who collectively visit some thousands of hotels and restaurants every week. As part of AAA’s national network, the Auto Club’s staff reviews establishments in Southern California without prior notification using objective rating procedures.
In order to achieve four diamonds, the lodging establishments must be “refined, stylish with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail,” according the AAA Diamond rating guidelines.
The list of AAA Four Diamond hotels throughout Southern California follows, along with first year the establishment was rated:
|
|
|
Inyo/Mono Counties |
Year Rated |
|
Death Valley National Park |
The Inn at Furnace Creek |
1987 |
Mammoth Lakes |
The Westin Monache Resort |
2011 |
|
|
|
Kern County |
|
|
Bakersfield |
The Padre Hotel |
2015 |
|
|
|
Los Angeles County |
|
|
Beverly Hills |
Beverly Wilshire, A Four Seasons Hotel |
1993 |
|
Luxe Rodeo Drive Hotel |
2014 |
|
Montage Beverly Hills |
2014 |
|
SLS Hotel, A Luxury Collection Hotel, |
2009 |
|
Beverly Hills |
|
|
|
|
Burbank |
Hotel Amarano Burbank |
2011 |
|
|
|
Hollywood |
Loews Hollywood |
2008 |
|
W Hollywood |
2010 |
|
|
|
Long Beach |
Hyatt Regency Long Beach |
2013 |
|
|
|
Los Angeles |
Four Seasons Hotel Los Angeles At Beverly Hills |
2011 |
|
Hotel Bel-Air |
2012 |
|
Hyatt Regency Century Plaza |
1983 |
|
InterContinental Los Angeles Century City |
1988 |
|
JW Marriott Los Angeles L.A. LIVE |
2011 |
|
Luxe City Center Hotel |
2013 |
|
Luxe Sunset Boulevard Hotel |
2015 |
|
Mr. C Beverly Hills |
2012 |
|
Omni Los Angeles Hotel at California Plaza |
2003 |
|
Sofitel Los Angeles at Beverly Hills |
1993 |
|
The Ritz-Carlton, Los Angeles |
2011 |
|
The Ritz-Carlton, Marina Del Rey |
2015 |
|
The Westin Bonaventure Hotel & Suites |
2013 |
|
W Los Angeles-Westwood |
2013 |
|
|
|
Rancho Palos Verdes |
Terranea Resort |
2010 |
|
|
|
San Gabriel |
Hilton Los Angeles/San Gabriel |
2011 |
|
|
|
Santa Monica |
JW Marriott Santa Monica Le Merigot |
2002 |
|
Le Meridien Delfina Santa Monica |
2013 |
|
Loews Santa Monica Beach Hotel |
1989 |
|
Shore Hotel |
2012 |
|
The Fairmont Miramar Hotel & Bungalows |
2002 |
|
|
|
Universal City |
Hilton Los Angeles/Universal City |
2007 |
|
|
|
West Hollywood |
Sunset Marquis Hotel & Villas |
2007 |
|
The London West Hollywood |
2008 |
|
|
|
|
|
|
Orange County |
|
|
Anaheim |
Disneyland Hotel |
2011 |
|
Disney's Grand Californian Hotel & Spa |
2001 |
|
|
|
Costa Mesa |
Avenue Of The Arts, Costa Mesa, |
2013 |
|
A Tribute Portfolio Hotel |
|
|
|
|
Dana Point |
Blue Lantern Inn |
1991 |
|
Laguna Cliffs Marriott Resort & Spa |
2004 |
|
|
|
Huntington Beach |
Hyatt Regency Huntington Beach Resort & Spa |
2003 |
|
The Waterfront Beach Resort A Hilton Hotel |
1991 |
|
|
|
Laguna Beach |
Surf & Sand Resort |
1991 |
|
|
|
Newport Beach |
Balboa Bay Resort |
2004 |
|
Fairmont Newport Beach |
2007 |
|
Island Hotel Newport Beach |
2014 |
|
|
|
Riverside County |
|
|
Cabazon |
Morongo Casino Resort & Spa |
2005 |
|
|
|
Indian Wells |
Hyatt Regency Indian Wells Resort & Spa |
1987 |
|
Miramonte Resort & Spa |
2008 |
|
Renaissance Indian Wells Resort & Spa |
2003 |
|
|
|
La Quinta |
La Quinta Resort & Club, A Waldorf Astoria |
2014 |
|
Resort |
|
|
|
|
Palm Desert |
JW Marriott Desert Springs Resort & Spa |
1987 |
|
|
|
Palm Springs |
The Willows Historic Palm Springs Inn |
1997 |
|
|
|
Rancho Mirage |
Agua Caliente Casino Resort Spa |
2009 |
|
The Ritz-Carlton, Rancho Mirage |
2014 |
|
The Westin Mission Hills Golf Resort & Spa |
2009 |
|
|
|
Riverside |
The Mission Inn Hotel & Spa |
2010 |
|
|
|
Temecula |
Pechanga Resort And Casino |
2002 |
|
Ponte Vineyard Inn |
2012 |
|
|
|
San Bernardino County |
|
|
Lake Arrowhead |
Lake Arrowhead Resort and Spa, |
2010 |
|
Autograph Collection |
|
|
|
|
San Diego County |
|
|
Alpine |
Viejas Casino & Resort |
2013 |
|
|
|
Carlsbad |
Cape Rey Carlsbad, A Hilton Resort |
2013 |
|
|
|
Coronado |
Hotel del Coronado |
2005 |
|
Loews Coronado Bay |
1992 |
|
|
|
Del Mar |
L'Auberge Del Mar |
2002 |
|
|
|
Jamul |
Jamul Haven |
2011 |
|
|
|
Julian |
Orchard Hill Country Inn |
1996 |
|
|
|
La Jolla |
Estancia La Jolla Hotel & Spa |
2005 |
|
Hyatt Regency La Jolla |
1990 |
|
La Valencia Hotel |
2010 |
|
The Grande Colonial |
2008 |
|
|
|
Lakeside |
Barona Resort & Casino |
2010 |
|
|
|
Pala |
Pala Casino Spa and Resort |
2004 |
|
|
|
San Diego |
Andaz San Diego |
2013 |
|
Hard Rock Hotel San Diego |
2008 |
|
Hilton San Diego Bayfront |
2011 |
|
Hyatt Regency Mission Bay Spa and Marina |
2011 |
|
Manchester Grand Hyatt San Diego |
2013 |
|
Omni San Diego Hotel |
2005 |
|
Pacific Terrace Hotel |
2007 |
|
Rancho Bernardo Inn |
1977 |
|
San Diego Marriott Gaslamp Quarter |
2013 |
|
San Diego Marriott Marquis & Marina |
1984 |
|
The US Grant, A Luxury Collection Hotel |
2007 |
|
The Westgate Hotel |
2007 |
|
The Westin San Diego |
1994 |
|
The Westin San Diego Gaslamp Quarter |
2012 |
|
|
|
Valley Center |
Harrah's Resort Southern California |
2009 |
|
|
|
San Luis Obispo County |
|
|
Paso Robles |
La Bellasera Hotel & Suites |
2011 |
|
|
|
Pismo Beach |
Dolphin Bay Resort & Spa |
2009 |
|
|
|
Santa Barbara County |
|
|
Los Olivos |
Fess Parker Wine Country Inn & Spa |
2012 |
|
|
|
Santa Barbara |
Bacara Resort & Spa |
2015 |
|
Harbor View Inn |
1997 |
|
Inn on Summer Hill |
1990 |
|
Simpson House Inn |
2013 |
|
The Fess Parker, A DoubleTree by Hilton Resort |
2006 |
|
|
|
Santa Ynez |
Chumash Casino Resort & Spa |
2004 |
|
Santa Ynez Inn |
2002 |
|
|
|
Solvang |
Hotel Corque |
2011 |
|
The Ballard Inn |
1993 |
|
|
|
Ventura County |
|
|
Oxnard |
Embassy Suites by Hilton |
2014 |
|
Mandalay Beach Resort |
|
|
|
|
Westlake Village |
Westlake Village Inn |
2011 |
|
|
|
Lodging inspections include at least one unannounced inspection each year. Inspectors review and rate exterior, grounds and public areas, room décor, ambiance and amenities, guest room, bathrooms, housekeeping and maintenance, management and staff and guest services. Once the inspection is complete, properties that meet all requirements receive a rating of one to five Diamonds.
Travelers can find Diamond Rated establishments and inspector insights in AAA trip planning products: the AAA Mobile® app for tablets and smartphones, the desktop and mobile versions of the TripTik® Travel Planner online mapping and routing tool, searchable Travel Guides on AAA.com and AAA TourBook® guides available to members at AAA/CAA offices.
AAA rates more properties than any other rating entity. It’s the only rating system that covers the U.S., Canada, Mexico and the Caribbean and the only one that conducts professional, on-site evaluations using published guidelines weighted by AAA member priorities.