Andro Youhanna from Golden Bear Towing, Inc. in Montclair was named by the Automobile Club of Southern California as its 2021 Technician of the Year and Jimmy Quezada from Hadley Tow in Whittier was named Battery Service Technician of the Year. Each driver was recognized for his high membership satisfaction and customer service ratings.
Wind and Sea Towing, based in Perris, was named Service Provider of the Year and Johnathan’s Towing, Escondido was named the Battery Service Provider of the Year. The awards are based on outstanding member service performance, including involvement with Auto Club programs and initiatives and community leadership.
The Auto Club also recognized 30 service providers with the prestigious Five Diamond Club roadside service award for earning an “Excellent Rating” in three categories during 2021: overall satisfaction, service driver satisfaction and satisfaction with response time. These service providers comprise the top eight percent of a network of more than 400 service providers in the 13 southern counties in California.
A second award, the Diamond Club award, was presented to 25 Auto Club roadside provider companies that exceeded standards in all measured areas for the entire year.
All the roadside service awards were presented at the Auto Club’s annual service awards luncheon held this year at the Hilton Anaheim.
“Our network of independent roadside service providers includes thousands of ‘Highway Heroes’ and we are fortunate to be able to provide superior member service thanks to them,” said Auto Club Vice President of Automotive Services Nannalee Haywood. “These award winners are those who have earned the highest satisfaction scores from members, and they represent the best of the best in the industry.”
2021 Five Diamond Club Award Winners
Los Angeles County |
|
Auto Lock Specialists |
Glendora |
Bayside Roadside Services Inc. |
Los Angeles |
Diamond Lock-Out Services, LLC |
Canoga Park |
Emergency Lock & Key |
North Hollywood |
Florence Motors Inc. |
Los Angeles |
Global Emergency Road Service, LLC |
Pacoima |
M&M Key Service |
Los Angeles |
RB Towing, LLC |
Reseda |
Santa Maria Towing, Inc. |
Palmdale |
Sebo Towing |
Sun Valley |
United Towing & Transport Burbank |
Burbank |
United Towing & Transport East Valley |
Burbank |
United Towing & Transport West Covina |
Burbank |
Orange County |
|
A & E Towing, Inc. |
Cypress |
Automotive Excellence |
Seal Beach |
Mandic Motors, Inc. |
Huntington Beach |
Qwikey Lock Service |
Santa Ana |
Sea Country Towing & Recovery |
Lake Forest |
Riverside County |
|
Black's Towing & Storage |
Murrieta |
Hill's Towing |
Yucca Valley |
Ramos Towing LLC |
Riverside |
Surfside Lock & Key |
Corona |
Tony's Auto Center-Ps |
Palm Springs |
West Tow, Inc. |
Menifee |
Wind And Sea Towing (Perris) |
Perris |
San Diego County |
|
California Towing & Recovery |
El Cajon |
Quality Towing |
Lemon Grove |
Tony's Auto Center |
Chula Vista |
San Luis Obispo County |
|
Chuck's Towing, Inc. |
Morro Bay |
Ventura County |
|
Eddie's Towing |
Newbury Park |
2021 Diamond Club Award Winners
Los Angeles County |
|
Brentwood Club Service |
Los Angeles |
California Motor Club, Inc. |
Los Angeles |
California Service Pro Club, Inc. |
Gardena |
Eagle Rock Club Service |
Glendale |
Falcon Towing |
Gardena |
Freeway Towing |
Monterey Park |
Foothill Towing |
Monrovia |
L.A. Tow |
Los Angeles |
Lions Towing, Inc. |
Santa Clarita |
M&M Action Towing & Roadside |
South Pasadena |
South Coast Motorworks, Inc. |
Los Angeles |
United Towing & Transport |
Burbank |
Villa Marina Club Service, Inc. |
Los Angeles |
West Hills Towing & Transport, LLC |
Canoga Park |
Westside Tow |
Los Angeles |
Orange County |
|
Brea Towing Service |
Brea |
Dunivin's Towing Service |
San Juan Capistrano |
Geer's Towing, Inc. |
Anaheim |
Sea Country Towing & Recovery |
Lake Forest |
Riverside County |
|
Affordable Auto Locks & Keys, Inc. |
Corona |
Gonzalez Tow |
Hesperia |
Mohica Towing, Inc. |
Cathedral City |
San Diego County |
|
Johnathan's Towing |
Escondido |
Santa Barbara County |
|
Bob Holzer Automotive, Inc. |
Santa Barbara |
Ventura County |
|
Oxnard Tow Services, Inc. |
Oxnard |