Menu More MORE
Roadside... Roadside Assistance

Anaheim Roadside Company Named Service Provider of the Year

ACSC tow driver hitches up vehicle

Bitetto’s Tow & Service Center, Inc. of Anaheim was named today as service provider of the year for outstanding service to members of the Automobile Club of Southern California at an event honoring its top independent roadside service providers.   The Service Provider of the Year award is based on more than outstanding member service performance, including contributions to Auto Club programs and initiatives and community leadership.  


The Auto Club also recognized 22 other service providers with the prestigious Five Diamond roadside service award for earning an “Excellent Rating” in overall satisfaction, service driver satisfaction and satisfaction with response time throughout 2014.   These service providers comprise the top seven percent of a network of more than 330 service providers in the 13 southern counties in the state.


A second award, the Service Pro award, was presented to 94 Auto Club roadside providers that exceeded standards in all measured areas for the entire year. Only 28 percent of the stations qualified for the prestigious award. 


In addition, Joe Beltran of Palms to Pines Towing in Palm Desert was honored as Technician of the Year for his high member satisfaction marks.


Service Pro honors were given at the Auto Club’s annual service awards luncheon held this year at the Sheraton Fairplex Conference Center in Pomona.  The theme of the awards luncheon was Consistency: The Winning Edge.  


“Roadside assistance is one of the key reasons people join the Auto Club.  Members expect a high level of service quality and we look to these men and women to take care of members every day of the year, in all sorts of weather and conditions,” said Auto Club Vice President of Automotive Services David Lang “All of our contractors provide quality service, but each year, there are some that really stand out with the professional, efficient, dedicated service they provided to Auto Club members.” 


2014 Five Diamond Award Winners

Los Angeles County

Hollywood Lock & Key Los Angeles
Redondo Beach Towing Lomita
L.A. Tow Los Angeles
Carmel Towing & Transport Hollywood
Brentwood Club Service Los Angeles
San Gabriel Valley Towing II Covina
San Gabriel Valley Lock & Key Azusa
Rowlett Towing Burbank
Orange County  
Surfside Lock & Key Irvine
Automotive Excellence Seal Beach
A & B Towing Costa Mesa
Bitetto's Tow & Service Center, Inc. Anaheim
Mandic Motors, Inc. Huntington Beach
Dunivin's Towing Service San Juan Capistrano
Riverside County  
Palms to Pines Towing Palm Desert
Bitetto's Tow & Service Center, Inc. Jurupa Valley
San Bernardino County  
Edwins Towing, Inc. Upland
San Diego County  
Wind 'N Sea Towing San Diego
USA Towing El Cajon
Tony's Auto Center Chula Vista
Santa Barbara County  
Bob Holzer Towing & Storage Santa Barbara
Santa Maria Towing, Inc. Santa Maria
2014 Service Pro Award Winners  
Kern County  
Lewis Towing 2 Bakersfield
Kernville Garage Kernville
Hill Top Club Service Bakersfield
Edmond's Towing Lebec
La Paz County, AZ (serving Blythe area)  
Tow Truck Marks Parker
Los Angeles County  
San Gabriel Valley Towing I Azusa
AM-PM Towing Bell Gardens
United Towing & Transport Burbank Burbank
West Hills Towing & Transport Canoga Park
California Motor Club Gardena
Falcon Towing Gardena
Falcon Towing Gardena
Monterey Tow Glendale
Jan's Towing, Inc. Glendora
R & J Towing & Recovery, Inc. Lancaster
Bob's Towing Long Beach
Beltran Towing, Inc. Los Angeles
M & M Key Service Los Angeles
Westside Tow Los Angeles
Locksmith of Fox Hills Los Angeles
Fox Hills Automotive, Inc. Los Angeles
Petra Towing, Inc. Montebello
Ammari Auto Center North Hollywood
Emergency Lock & Key North Hollywood
Rescue Lockout Service Northridge
Antelope Valley Towing, Inc. Palmdale
All Valley Towing, Inc. Palmdale
Hal's Club Service Panorama City
Tony's Towing Paramount
RB Towing Reseda
Sanders Lock & Key, Inc. San Dimas
Sanders Towing, Inc. San Dimas
Auto Car San Gabriel
United Towing & Transport East Valley Sun Valley
United Towing & Transport Sun Valley
Sebo Towing Sun Valley
Priority One Towing & Recovery, Inc. West Covina
Mono County  
Channel Union 76, Inc. Lee Vining
Mike's Auto & Truck Repair Coleville
Orange County  
Best Towing Transportation Services Huntington Beach
A & E Towing, Inc. Cypress
ExperTow Stanton
Brea Towing Service Brea
Aliso Viejo Towing & Recovery Lake Forest
Laguna Beach Towing & Recovery Laguna Beach
Geer's Towing, Inc. Anaheim
Qwikey Lock Service Irvine
MetroPro Towing Costa Mesa
Preferred Towing San Juan Capistrano
Graham's Towing, Inc. La Habra
Riverside County  
Black's Towing & Storage Murrieta
ABC Towing Coachella
Desert Towing San Jacinto
Aarco Towing, Inc. Desert Hot Springs
Plaza Towing, Inc. Indio
Steve's Towing, Inc. Lake Elsinore
Valley Lock & Safe Cathedral City
Idyllwild Garage Idyllwild
Mohica Towing Service Palm Springs
Pop-A-Lock of Riverside County Riverside
Armada Towing Service Moreno Valley
San Bernardino County  
Armada Towing Service San Bernardino
Armada Towing Service Fontana
Barstow Towing, Inc. Barstow
Pacific Truck & Auto Towing, Inc. Montclair
A-Performance Towing, Inc. Hesperia
Pro Towing & Services Chino
Aguiar's Towing, Inc. Hesperia
Broncs Towing, Inc. Redlands
Gonzalez Tow Hesperia
Air Expressway Towing, Inc. Victorville
Don's Auto Supply, Inc. Running Springs
Don's Garage Running Springs
Hill's Towing Yucca Valley
San Diego County  
Cedar Towing Vista
Sky Towing Escondido
Day & Night Security Lock & Safe Vista
A & B Towing San Diego
Cortes Towing San Diego
San Luis Obispo County  
Chuck's Towing Morro Bay
West Coast Auto & Towing Atascadero
Cambria Towing Cambria
College Towing San Luis Obispo
College Towing South Grover Beach
Santa Barbara County  
Olivera's Repair Buellton
Smitty's Towing Goleta
Smitty's Towing West Lompoc
Tulare County  
Martin's Tire & Auto Service Lindsay
Greg's Hula Towing Porterville
Valero Brothers Woodlake
Ventura County  
Swink's Enterprises Simi Valley
Roy's Towing Thousand Oaks
Eddie's Towing Newbury Park
Airport Chevron, Inc. Oxnard
Bob Carlson Towing Ventura
CST 1016202-80 Copyright © Automobile Club of Southern California. All Rights Reserved.
The Automobile Club of Southern California is a member club affiliated with the American Automobile Association (AAA) national federation and serves members in the following California counties: Inyo, Imperial, Kern, Los Angeles, Mono, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, Tulare, and Ventura.