Top SoCal Hotels Receive 2017 AAA Four, Five Diamond Ratings

Travel, Insurance & Consumer Tips
Nobu Malibu by Henry Hargreaves
Nobu Malibu is one of two Southern California restaurants added to the AAA Four Diamond list in 2016. Photo by Henry Hargreaves

AAA has unveiled 120 hotels and 63 restaurants that have earned the AAA Five Diamond Rating in the past 12 months, qualifying them for the 2017 Five Diamond Award® list. This exclusive group represents just 0.3 percent of the nearly 59,000 AAA/CAA Approved and Diamond Rated hotels and restaurants. Fourteen Southern California hotels received the AAA Five Diamond Award®, the travel authority’s highest rating, according to the Automobile Club of Southern California. 

 

The Auto Club also announced the AAA Four Diamond Award® list for the Southland.  After rigorous and professional inspections, the ONYX Restaurant, inside the Four Seasons Hotel Westlake Village, as well as the Nobu Malibu restaurant, received their first AAA Four Diamond ratings. 

 

“The AAA Five Diamond Rating is achieved through very personalized and dedicated work to provide guests with a high-touch luxury experience.  Guest service is a point of pride for these top hotels,” said the Auto Club’s Approved Accommodations Supervisor Patricia Marenco.  “Rated on guest services, hospitality and the hotel’s physical attributes, the Auto Club congratulates Southern California’s fourteen AAA Five Diamond  establishments for making state of the art customer service happen every day.”

 

Travelers can find Diamond Rated establishments and inspector insight in AAA trip planning products: the  AAA Mobile® app for tablets and smartphones, the TripTik® Travel Planner and Travel Guides on AAA.com and AAA TourBook® guides available at AAA/CAA offices.

 

The AAA Diamond rating system provides consumers with the broadest coverage of any U.S. rating system, geographically and by number of properties rated, including the United States, Canada, Mexico and the Caribbean. 

 

To be considered for AAA approval and rating, lodgings and restaurants must undergo a thorough inspection. The Auto Club’s full-time inspection staff reviews Southern California establishments. AAA Five Diamond establishments go through the most extensive reviews of the Diamond rating programs with candidates for the rating undergoing multiple unannounced evaluations.  The inspectors bring significant prior industry experience to the association and apply that experience to give members effective, consistent evaluations that can be used to select the property and restaurant that meets their travel desires.

 

The Southern California AAA Five Diamond-rated hotels and restaurants with year first rated:

Community and Hotel     Year Rated
       
Beverly Hills      
Viceroy L’Ermitage Beverly Hills      2001
The Beverly Hills Hotel and Bungalows      2008
The Peninsula Beverly Hills      1993
       
Carlsbad      
Park Hyatt Aviara Resort, Golf Club & Spa    1999
       
Dana Point      
Monarch Beach Resort, Monarch Beach      2007
The Ritz-Carlton, Laguna Niguel      1986
       
La Jolla      
The Lodge at Torrey Pines      2002
       
Laguna Beach      
Montage Laguna Beach      2012
       
Newport Beach      
The Resort at Pelican Hill (Newport Coast)    2009
       
Ojai      
Ojai Valley Inn & Spa      2006
       
San Diego      
Rancho Valencia Resort And Spa     2014
(Rancho Santa Fe)      2009
Fairmont Grand Del Mar       
       
Santa Barbara      
Four Seasons Resort The     2005
Biltmore Santa Barbara (Montecito)       
       
Westlake Village      
Four Seasons Hotel Westlake Village      2008
       
Community and Restaurant     Year Rated
       
Beverly Hills      
The Belvedere     1995
(in The Peninsula Beverly Hills)      
       
San Diego      
Addison (Fairmont Grand Del Mar)     2008

 

For more information about Diamond Ratings and the complete lists of AAA Four and Five Diamond hotels, visit AAA.com/Diamonds. AAA started listing accommodation information in its travel publications in the early 1900s. AAA has been doing field inspections of lodgings since 1937. 

 

AAA Four Diamond Ratings in Southern California Also Announced by Auto Club

 

In Southern California, 96 hotels and 36 restaurants have earned the AAA Four Diamond Award®, the Auto Club also announced today.  After a rigorous and professional inspection, the ONYX Restaurant, Westlake Village, inside the Four Seasons Hotel Westlake Village, as well as Nobu Malibu, received their first AAA Four Diamond ratings. 

 

The coveted AAA Four Diamond Award is presented to hotel general managers to recognize award-winning properties inspected by AAA and the Auto Club, the nation’s largest AAA affiliate.

 

AAA’s Diamond rating program is the only hotel review system in the nation that uses specially trained full-time field representatives who collectively visit some thousands of hotels and restaurants every week. As part of AAA’s national network, the Auto Club’s staff reviews establishments in Southern California without prior notification using objective rating procedures.

 

In order to achieve four diamonds, the lodging establishments must be “refined, stylish with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail,” according the AAA Diamond rating guidelines.

 

The list of AAA Four Diamond hotels and restaurants throughout Southern California follows, along with first year the establishment was rated:

 

Location Property Name Year Rated
Inyo/Mono Counties Hotels    
Mammoth Lakes The Westin Monache Resort 2011
     
Kern County Hotels    
Bakersfield The Padre Hotel 2015
     
Los Angeles County Hotels    
Beverly Hills Beverly Wilshire A Four Seasons Hotel 1993
  Montage Beverly Hills 2014
  SLS Hotel, A Luxury Collection 2009
  Hotel, Beverly Hills  
     
Burbank Hotel Amarano Burbank 2011
     
Hollywood Loews Hollywood 2008
  W Hollywood 2010
     
Long Beach Hyatt Regency Long Beach 2013
     
Los Angeles Four Seasons Hotel Los Angeles At Beverly Hills 2011
  Hotel Bel-Air 2012
  InterContinental Los Angeles Century City 1988
  JW Marriott Los Angeles L.A. LIVE 2011
  Luxe City Center Hotel 2013
  Luxe Sunset Boulevard Hotel 2015
  Mr. C Beverly Hills 2012
  Omni Los Angeles Hotel at California Plaza 2003
  Sofitel Los Angeles at Beverly Hills 1993
  The Ritz-Carlton, Los Angeles 2011
  The Ritz-Carlton, Marina del Rey 2015
  The Westin Bonaventure Hotel & Suites 2013
     
Rancho Palos Verdes Terranea Resort 2010
     
San Gabriel Hilton Los Angeles/San Gabriel 2011
     
Santa Monica JW Marriott Santa Monica Le Merigot 2002
  Le Meridien Delfina Santa Monica 2013
  Loews Santa Monica Beach Hotel 1989
  Shore Hotel 2012
  The Fairmont Miramar Hotel & Bungalows 2002
     
Universal City Hilton Los Angeles/Universal City 2007
     
West Hollywood Sunset Marquis at Beverly Hills 2007
  The London West Hollywood 2008
     
Los Angeles County Restaurants    
Beverly Hills Bouchon 2011
  Cut by Wolfgang Puck (Beverly 2010
  Wilshire A Four Seasons Hotel)  
  The Blvd (Beverly Wilshire A Four Seasons Hotel) 2011
  Spago Beverly Hills 2004
     
Calabasas Saddle Peak Lodge 1997
     
Los Angeles Culina Modern Italian (Four Seasons 1995
  Hotel Los Angeles at Beverly Hills)  
  Patina 1991
     
Malibu Nobu Malibu 2016
     
     
Pasadena The Raymond Restaurant 2005
     
Santa Monica Melisse 2012
  Valentino Santa Monica 1995
     
     
Orange County Hotels    
Anaheim Disneyland Hotel 2011
  Disney's Grand Californian Hotel & Spa 2001
     
Costa Mesa Avenue Of The Arts, Costa Mesa, A Tribute 2013
  Portfolio Hotel  
     
Dana Point Blue Lantern Inn 1991
  Laguna Cliffs Marriott Resort & Spa 2004
     
Huntington Beach Hyatt Regency Huntington Beach Resort & Spa 2003
  The Waterfront Beach Resort, A Hilton Hotel 1991
     
Laguna Beach Surf & Sand Resort 1991
     
Newport Beach Balboa Bay Resort 2004
  Fairmont Newport Beach 2007
  Island Hotel Newport Beach 2014
     
Orange County Restaurants    
Anaheim Napa Rose (Disney's Grand Californian  2010
  Hotel & Spa)  
     
Dana Point Raya (The Ritz-Carlton, Laguna Niguel) 2012
     
Fullerton The Cellar 1990
     
Laguna Beach Studio (Montage Laguna Beach) 2008
     
Riverside County Hotels    
Cabazon Morongo Casino Resort & Spa 2005
     
Indian Wells Hyatt Regency Indian Wells Resort & Spa 1987
  Miramonte Resort & Spa 2008
  Renaissance Indian Wells Resort & Spa 2003
     
La Quinta La Quinta Resort & Club, A Waldorf Astoria  2014
  Resort  
     
Palm Desert JW Marriott Desert Springs Resort & Spa 1987
     
Palm Springs The Willows Historic Palm Springs Inn 1997
     
Rancho Mirage Agua Caliente Casino Resort Spa 2009
  The Ritz-Carlton, Rancho Mirage 2014
  The Westin Mission Hills Golf Resort & Spa 2009
     
Riverside The Mission Inn Hotel & Spa 2010
     
Temecula Pechanga Resort and Casino 2002
  Ponte Vineyard Inn 2012
     
Riverside County Restaurants    
Cabazon Cielo (Morongo Casino Resort & Spa) 2011
     
Palm Springs Europa Restaurant At The Villa Royale Inn 2005
  Le Vallauris 1993
     
Rancho Mirage Wally's Desert Turtle 1993
     
Riverside Duane's Prime Steaks & Seafood (Mission 1995
  Inn Hotel & Spa)  
     
Temecula Great Oak Steakhouse (Pechanga Resort 2012
  and Casino)  
     
San Bernardino County Hotels    
Lake Arrowhead Lake Arrowhead Resort and Spa 2010
  Autograph Collection  
     
San Diego County Hotels    
Alpine Viejas Casino & Resort 2013
     
Carlsbad Cape Rey Carlsbad, A Hilton Resort 2013
     
Coronado Hotel del Coronado 2005
  Loews Coronado Bay Resort 1992
     
Del Mar L'Auberge Del Mar 2002
     
La Jolla Estancia La Jolla Hotel & Spa 2005
  Hyatt Regency La Jolla 1990
  La Valencia Hotel 2010
  The Grande Colonial 2008
     
Lakeside Barona Resort & Casino 2010
     
Pala Pala Casino Spa and Resort 2004
     
San Diego Andaz San Diego 2013
  Hard Rock Hotel San Diego 2008
  Hilton San Diego Bayfront 2011
  Hyatt Regency Mission Bay Spa and Marina 2011
  Manchester Grand Hyatt San Diego 2013
  Omni San Diego Hotel 2005
  Pacific Terrace Hotel 2007
  Rancho Bernardo Inn 1977
  San Diego Marriott Gaslamp Quarter 2013
  San Diego Marriott Marquis & Marina 1984
  The US Grant, A Luxury Collection Hotel 2007
  The Westgate Hotel 2007
  The Westin San Diego 1994
  The Westin San Diego Gaslamp Quarter 2012
     
Valley Center Harrah's Resort Southern California 2009
     
San Diego County Restaurants    
Alpine The Grove Steakhouse (Viejas Casino & Resort) 2015
     
Carlsbad Argyle Steakhouse 2012
  Vivace (Park Hyatt Aviara Resort) 1999
     
La Jolla A.R. Valentien (The Lodge at Torrey Pines) 2004
  Donovan's Steak & Chop House 2010
  George's at the Cove 2000
  The Marine Room 2013
     
Rancho Santa Fe Mille Fleurs 1991
     
San Diego Bertrand at Mister A's 1994
  Grant Grill (The US Grant) 2007
     
San Luis Obispo County Hotels    
Paso Robles La Bellasera Hotel & Suites 2011
     
Pismo Beach Dolphin Bay Resort & Spa 2009
     
Santa Barbara County Hotels    
Los Olivos Fess Parker Wine Country Inn & Spa 2012
     
Santa Barbara Bacara Resort & Spa 2015
  Harbor View Inn 1997
  Inn On Summer Hill (Summerland) 1990
  Simpson House Inn 2013
  The Fess Parker, A DoubleTree by Hilton Resort 2006
     
Santa Ynez Chumash Casino Resort & Spa 2004
  Santa Ynez Inn 2002
     
Solvang Hotel Corque 2011
  The Ballard Inn 1993
     
Santa Barbara County Restaurants    
Santa Barbara Bouchon 2014
     
Santa Ynez The Willows (Chumash Casino Resort & Spa) 2005
     
Solvang The Ballard Inn Restaurant (The Ballard Inn) 2005
     
Ventura County Hotels    
Oxnard Embassy Suites by Hilton Mandalay Beach Resort 2014
     
Westlake Village Westlake Village Inn 2011
     
Ventura County Restaurants    
Ojai Olivella (Ojai Valley Inn & Spa) 2015
     
Westlake Village ONYX Restaurant (Four Seasons Hotel, 2016
  Westlake Village)  

 

Lodging inspections include at least one unannounced inspection each year. Inspectors review and rate exterior, grounds and public areas, room decor, ambiance and amenities, guest room, bathrooms, housekeeping and maintenance, management and staff and guest services. Once the inspection is complete, properties that meet all requirements receive a rating of one to five Diamonds.

 

Travelers can find Diamond Rated establishments and inspector insights in AAA trip planning products: the AAA Mobile® app for tablets and smartphones, the desktop and mobile versions of the TripTik® Travel Planner  online mapping and routing tool, searchable Travel Guides on AAA.com and AAA TourBook® guides available to members at AAA/CAA offices.

 

AAA rates more properties than any other rating entity. It's the only rating system that covers, the U.S., Canada, Mexico and the Caribbean and the only one that conducts professional, on-site evaluations using published guidelines weighted by AAA member priorities.