(LOS ANGELES, Aug. 19, 2011) – For the second consecutive year, The AAA Service Providers of Excellence National Awards for top performance by roadside service towing contractors went to three Southern California towing companies. Awards are distributed among four regions throughout the nation. Each region distributes a gold, silver and bronze award.
In the western region, Redondo Beach Towing (RBT) in Redondo Beach took the National Service Provider of Excellence gold award, while Mandic Motors in Huntington Beach took Silver and H.A.R. Towing and Transport in Reseda took Bronze for outstanding service during the AAA awards ceremony held recently in Florida.
The awards recognize outstanding member service and customer satisfaction, rapid arrival times, and few Auto Club member complaints. The awards also recognize the towing companies’ up-to-date equipment, and their significant industry and community recognition.
Only the top 3 percent of more than 2,000 providers from Arizona, California, Idaho, Montana, Nevada, Oregon, Texas, Utah and Washington were nominated by AAA clubs.
In May, L.A. Tow in Los Angeles also was recognized locally by the Auto Club as 2010 Service Provider of the Year by the Auto Club, while Mandic Motors was honored as a 2010 Service Pro Award winner.
These awards were presented to Auto Club roadside providers that exceeded standards in all measured areas for the entire year. The Service Provider of the Year award recognizes outstanding customer service, and community leadership in Southern California.