Santa Barbara Roadside Company Named Auto Club Tow Provider Of The Year

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Bob Holzer Automotive, Inc. from Santa Barbara was named today as Service Provider of the Year for outstanding service to members of the Automobile Club of Southern California at an event honoring its top independent roadside service providers. The Service Provider of the Year award is based on more than outstanding member service performance, including contributions to Auto Club programs and initiatives and community leadership.  


The Auto Club also recognized 21 other service providers with the prestigious Five Diamond roadside service award for earning an “Excellent Rating” in three categories during 2015: overall satisfaction, service driver satisfaction and satisfaction with response time. These service providers comprise the top 6 percent of a network of 348 service providers in the 13 southern counties in the state.


A second award, the Service Pro award, was presented to 103 Auto Club roadside providers that exceeded standards in all measured areas for the entire year. Less than 30 percent of the stations qualified for the prestigious award. 


In addition, Cory Teseniar of Kearny Mesa Towing in San Diego was honored as Technician of the Year for his high member satisfaction marks.


Service Pro honors were given at the Auto Club’s annual service awards luncheon held this year at the Warner Center Marriott in Woodland Hills. The theme of the awards luncheon was Exceeding Quality Expectations.  


“The Auto Club has offered roadside assistance for more than 90 years.  It continues to be one of the key reasons people join the Auto Club.  Members expect a high level of service quality, and we count on our roadside providers to take care of members every day, in all sorts of weather and conditions,” said Auto Club Vice President of Automotive Services David Lang. “All of our contractors provide quality service, but each year, there are some that really stand out, earning high satisfaction scores with the professional, efficient, dedicated service they provided to Auto Club members.”


2015 Five Diamond Award Winners

Los Angeles County    
Carmel Towing & Transport Hollywood  
Falcon Towing Gardena  
Rescue Lockout Service Northridge  
Emergency Lock & Key North Hollywood  
Royal Coaches Baldwin Park  
Orange County     
Surfside Lock & Key Irvine  
California Roadside Service Brea
Brea Towing Service Brea
Bitetto's Tow & Service Center, Inc. Anaheim
Mandic Motors, Inc. Huntington Beach
Riverside County    
Idyllwild Garage Idyllwild  
Palms to Pines Towing Palm Desert  
Angelo's Towing & Recovery Riverside  
Affordable Locksmith Riverside  
San Bernardino County    
G & M Automotive & Towing Hesperia  
Gonzalez Tow Hesperia  
Don's Garage Running Springs  
San Diego County    
Tony's Auto Center Chula Vista  
Santa Barbara County    
Bob Holzer Automotive, Inc.  Santa Barbara  
San Luis Obispo County    
Cambria Towing Cambria  
Tulare County    
Greg's Hula Towing Porterville  
2015 Service Pro Award Winners   
Inyo County    
Mr K Automotive Service Bishop  
Kern County    
Cal-State Towing Bakersfield  
Hill Top Club Service Bakersfield  
Edmond's Towing Lebec  
Los Angeles County    
HAR Towing Altadena  
San Gabriel Valley Towing I Azusa  
San Gabriel Valley Lock & Key Azusa  
Diamond Lock-Out Services Canoga Park  
West Hills Towing & Transport Canoga Park  
Golden State Towing Castaic  
Northridge Service, Inc. Chatsworth  
California Motor Club Gardena  
Falcon Towing Gardena  
Falcon Towing Gardena  
Jan's Towing, Inc. Glendora  
Auto Lock Specialists Glendora  
A & M Towing, Inc. Hermosa Beach  
United Towing & Transport West Covina La Puente  
R & J Towing & Recovery, Inc. Lancaster  
All Wayz Towing Lancaster  
High Desert Towing & Recovery Littlerock  
Redondo Beach Towing Lomita  
Florence Motors  Los Angeles  
L.A. Tow Los Angeles  
M & M Key Service Los Angeles  
Inter City Towing, Inc. Los Angeles  
Brentwood Club Service Los Angeles  
Precision Towing Company Los Angeles  
Locksmith of Fox Hills Los Angeles  
Coastal Auto Center, Inc. Los Angeles  
Roadside Automotive, Inc. Los Angeles  
Fox Hills Automotive, Inc. Los Angeles  
Villa Marina Club Service Marina Del Rey  
Randy's Towing North Hills  
Ammari Auto Center North Hollywood  
Randy's Tow Northridge  
Hollywood Lock & Key Pacoima  
Antelope Valley Towing, Inc. Palmdale  
All Valley Towing, Inc. Palmdale  
Hal's Club Service Panorama City  
Tony's Towing Paramount  
A-Car Auto Repair Services Pasadena  
RB Towing Reseda  
Sanders Lock & Key, Inc. San Dimas  
Sanders Towing, Inc. San Dimas  
Lions Towing Saugus  
United Towing & Transport Sun Valley  
Sebo Towing Sun Valley  
Mono County    
Mr. K Mammoth Mammoth Lakes  
Channel Union 76, Inc. Lee Vining  
Orange County    
Aliso Viejo Towing & Recovery Aliso Viejo  
Geer's Towing, Inc. Anaheim  
Ultimate Towing Anaheim  
Hadley Tow Costa Mesa  
A & B Towing Costa Mesa  
Graham's Towing, Inc. La Habra  
Laguna Beach Towing & Recovery Laguna Beach  
Sea Country Towing & Recovery Lake Forest  
Authentic Bros Towing Orange  
Preferred Towing San Juan Capistrano  
Dunivin's Towing Service San Juan Capistrano  
Hadley Tow Santa Ana  
Automotive Excellence Seal Beach  
Riverside County    
Valley Lock & Safe Cathedral City  
ABC Towing Coachella  
Bitetto's Tow & Service Center, Inc. Corona  
Plaza Towing, Inc. Indio  
Armada Towing Service Moreno Valley  
Black's Towing & Storage Murrieta  
Mohica Towing Service Palm Springs  
Xtreme Towing Industries Riverside  
San Bernardino County    
A Action Towing and Recovery Apple Valley  
Big Bear Towing, Inc. Big Bear City  
Pro Towing & Services Chino  
Navarro's Towing & Recovery Fontana  
A-Performance Towing, Inc. Hesperia  
Aguiar's Towing, Inc. Hesperia  
Pacific Truck & Auto Towing, Inc. Montclair  
Airport Mobil, Inc. Ontario  
Broncs Towing, Inc. Redlands  
Armada Towing Service San Bernardino  
California Towing, Inc. San Bernardino  
California Towing, Inc. San Bernardino  
Martinez Towing, Inc. Upland  
Air Expressway Towing, Inc. Victorville  
Hill's Towing Yucca Valley  
San Diego County    
C & D Towing, Inc. El Cajon  
USA Towing El Cajon  
Dick's Towing Guatay  
Wind 'N Sea Towing San Diego  
Pacific Autow Center San Diego  
Kearny Mesa Towing San Diego  
Advantage Towing San Diego  
Angelo's Towing & Recovery San Diego  
Towex San Diego  
Cedar Towing Vista  
Day & Night Security Lock & Safe Vista  
San Luis Obispo County    
Chuck's Towing, Inc. Morro Bay  
Santa Barbara County    
Smitty's Towing West Lompoc  
Tulare County    
Martin's Tire & Auto Service Lindsay  
Ventura County    
Swink's Enterprises, Inc. Simi Valley  
Bob Carlson Towing Ventura