Roy's Towing Named Roadside Service Provider of the Year

Automotive
The Automobile Club of Southern California honored independent roadside service providers today for outstanding customer service during 2011, including Roy’s Towing, Inc. in Thousand Oaks, recognized as Service Provider of the Year. The Service Provider of the Year is selected based on outstanding member service performance, contributions to the Auto Club programs and initiatives and community leadership.  
 
The Auto Club also honored eight other service providers with the prestigious Five Diamond roadside service award for earning an “Excellent Rating” in overall satisfaction, service driver satisfaction and satisfaction with response time throughout 2011.   These eight service providers comprise the top two percent of network of more than 400 service providers in the 13 southern most counties in the state.
 
The Service Pro award is presented to Auto Club roadside providers that exceed standards in all measured areas for the entire year. Only 29% of the stations qualified for the prestigious award. 
 
In addition, Mohammad Ghaemi of Community Auto Service, Inc. in Los Angeles was honored as Technician of the Year.
 
Service Pro honors were given at the Auto Club’s annual service awards luncheon held this year at the Hyatt Regency Long Beach.  The theme of the awards luncheon was “The Sky’s the Limit!” Keynote speaker was Clint Swindall, motivational speaker and author.  
                                                         
“Auto Club service providers take care of members, seven days a week, 365 days a year and go above and beyond each and everyday,” said Auto Club Vice President of Automotive Services David Lang.  “It’s critical to have roadside service providers who are professional and dedicated and who can come to members’ aid quickly and efficiently in order to get them right back on the road.”
 
2011 Five Diamond Recipients

 
Los Angeles County
 
Hollywood Lock & Key
Los Angeles
L.A. Tow
Los Angeles
Westside Tow
Los Angeles
Emergency Lock & Key
North Hollywood
Orange County
 
Bitetto's Tow & Service Center, Inc.
Anaheim
Mandic Motors, Inc.
Huntington Beach
Santa Barbara County
 
Santa Maria Towing, Inc.
Santa Maria
Ventura County
 
Adamson Towing
Ojai
 
 
2011 Service Pro Award Winners

 
Inyo County
 
Mr. K Automotive Service
Bishop
Kern County
 
Kernville Garage
Kernville
Los Angeles County
 
Canyon Key, Inc.
Azusa
AM-PM Towing
Bell Gardens
United Towing & Transport Burbank
Burbank
West Hills Towing & Transport
Canoga Park
Armstrong Towing
Garden Grove
California Motor Club, Inc.
Gardena
Falcon Towing
Gardena
Auto Lock Specialists
Glendora
A & M Towing, Inc.
Hermosa Beach
Carmel Towing & Transport
Hollywood
B & H Inglewood Tow, Inc.
Inglewood
Baja Towing
Inglewood
Florence Motors, Inc.
Inglewood
Gold Star Auto, Inc.
Inglewood
Locksmith of Fox Hills
Inglewood
Trans Fox Hills
Inglewood
Western Motorworks, Inc.
Inglewood
Manhattan Beach Towing
Lawndale
Redondo Beach Towing
Lomita
A Checkered Towing, Inc.
Long Beach
A.G.P. Towing
Long Beach
Bob's Towing
Long Beach
Finish Line Towing & Transport
Long Beach
Beltran Auto Center
Los Angeles
Beltran Towing, Inc.
Los Angeles
Brentwood Club Service
Los Angeles
Community Auto Service, Inc.
Los Angeles
Hollyood Lock & Key
Los Angeles
Hollywood Club Service
Los Angeles
Inter City Towing, Inc.
Los Angeles
J. D. Club Service & Towing, Inc.
Los Angeles
LA Executive Towing Service
Los Angeles
M & M Key Service
Los Angeles
Precision Towing Company
Los Angeles
Premium Club Service
Los Angeles
Universal Towing Service
Los Angeles
Village Auto Services, Inc.
Los Angeles
Raul's Towing Service
Lynwood
Villa Marina Club Service
Marina Del Rey
Petra Towing, Inc.
Montebello
Freeway Towing, Inc.
Monterey Park
Navarro's Towing
Monterey Park
United Towing & Transport, Inc.
North Hills
Randy's Towing / Cole's Club Service
North Hills / Northridge
Rescue Lockout Service
Northridge
United Towing & Transport East Valley
Pacoima
Antelope Valley Towing, Inc. / All Valley Towing, Inc.
Palmdale
Tony's Towing
Paramount
H.A.R. Transport & Towing
Reseda
Don's Lock & Key, Inc.
Riverside
Sebo Towing
Sun Valley
Frank Scotto Towing
Torrance
George & Joey's Towing
Torrance
Van Lingen Towing, Inc.
Torrance
Encino Towing
Van Nuys
Orange County
 
Geer's Towing, Inc.
Anaheim
Brea Towing Service, LLC
Brea
Jim's Towing
Costa Mesa
A & E Automotive Repair & Towing
Cypress
Best Towing Transportation Services
Huntington Beach
Surfside Lock & Key
Irvine
Sea Country Towing & Recovery
Lake Forest
Authentic Bros. Towing
Orange
John's Towing & Transfer
Santa Ana
Pepe's Towing, LLC
Santa Ana
Automotive Excellence of Seal Beach
Seal Beach
Riverside County
 
ABC Towing
Coachella
Hamner Towing
Corona
Aarco Towing, Inc.
Desert Hot Springs
Idyllwild Garage
Idyllwild
Plaza Shell, Inc.
Indio
Classic Auto Transport
Indio
Advanced Towing
Norco
Affordable Locksmith
Norco
Palms to Pines Towing
Palm Desert
Ron's Towing
Palm Desert
Mohica Towing Service
Palm Springs
Gosch Towing & Recovery
Romoland
Desert Towing
San Jacinto
San Bernardino County
 
David Bailey's Auto Repair
Twenty-Nine Palms
Hill's Towing
Yucca Valley
Yucaipa Towing, Inc.
Big Bear City
San Diego County
 
Alcatraz Locksmith
Chula Vista
USA Towing
El Cajon
Leucadia Towing
Encinitas
NK Towing & Road Side Services
Escondido
Silver & Son's Towing
Escondido
All Street Towing
Escondido
Dick's Towing
Guatay
Tow Pros
Poway
Wind 'N Sea Towing
San Diego
Kearny Mesa Towing
San Diego
Pacific Autow Center
San Diego
Day & Night Security Lock & Safe
San Diego
A & B Towing
San Diego
Advantage Towing
San Diego
Angelo's Towing
San Diego
Towex
San Diego
Cortes Towing
San Diego
ABC Towing
San Marcos
R & S Towing
Spring Valley
Automotive Specialists
Valley Center
San Luis Obispo County
 
West Coast Auto & Towing
Atascadero
Cambria Towing
Cambria
College Towing, Inc. / College Towing South
San Luis Obispo / Grover Beach
Santa Barbara County
 
Olivera's Repair, Inc.
Buellton
Smitty's Towing
Goleta
Bob Holzer Automotive, Inc.
Santa Barbara
Tulare County
 
Martin's Tire & Auto Service
Lindsay
Greg's Hula Towing
Porterville
Ventura County
 
Swink's Enterprises, Inc.
Simi Valley
Roy's Towing, Inc.
Thousand Oaks
Eddie's Towing
Newbury Park
Airport Chevron, Inc.
Oxnard
Visalia County
 
Crane's Towing
Visalia
 

Media Contacts

Elaine Beno
(714) 885-2324
Beno.Elaine@aaa-calif.com