Auto Club Salutes Outstanding Roadside Service Contractors

(LOS ANGELES, May 2, 2008) – The Automobile Club of Southern California honored independent roadside service providers today for outstanding customer service during 2007, including Ron Neeley Towing of Fallbrook, honored as Service Provider of the Year and American Tow and Auto Repair in Garden Grove, named Battery Service Provider of the Year.

The Auto Club also honored 11 other service providers who received an “Excellent Rating” in overall satisfaction, driver satisfaction and satisfaction with response time. These 11 providers received the prestigious Five Diamond roadside service award and comprise the top 3% of the Auto Club’s 400-member service provider network in the 13 southern most counties in the state.

Service Pro awards are presented to Auto Club roadside providers that exceed standards in all measured areas for the entire year. Only 6% of the stations qualified for the prestigious award.

The station with the highest overall performance receives the top award as the Service Provider of the Year. The company with outstanding performance in the AAA Battery Service Program is named Battery Service Provider of the Year.

In addition, R.B.S. Towing in Ramona was honored for 50 years of roadside service and St. Clair Automotive in Ridgecrest was honored for 60 years of roadside service to the Auto Club.

The Service Pro honors were given at the Auto Club’s annual service awards luncheon held at the Hilton Los Angeles/Universal City. The theme of the awards luncheon was “On The Road Again.” Keynote speaker was author, university instructor and life coach Richard Flint.

“Amidst ever-increasing fuel costs, changes in technology and increases in volume and natural disasters, the Auto Club’s tow contractors continue to demonstrate that they are the industry leaders,” said David Lang, vice president of Automotive Services for the Auto Club. “Today we recognize the top-notch service, professionalism and hard work that the Club’s independent contract station owners provide to our members.”


2007 Five-Diamond Recipients

BARSTOW TOWING INC. Barstow

CAMBRIA TOWING Cambria

RON NEELEY TOWING Fallbrook

MANDIC MOTORS, INC. Huntington Beach

IDYLLWILD GARAGE Idyllwild

COURTESY TOWING Newbury Park

PETE JOHNSTON CHEVROLET Paso Robles

H.A.R. TRANSPORT & TOWING, INC. Reseda

S & K TOWING San Juan Capistrano

COLLEGE TOWING San Luis Obispo
 
HILL'S TOWING Yucca Valley
 



2007 Service Pro Award Winners

BEST TOWING TRANSPORTATION SERVICES Huntington Beach

BOB CARLSON TOWING & TRANSPORT Ventura

BOB HOLZER TOWING & STORAGE Santa Barbara

BOB'S TOWING SERVICE Long Beach

BREA TOWING SERVICE, LLC Brea

BOB'S TOWING Rowland Heights

C & D TOWING SPECIALISTS La Mesa

CALIFORNIA MOTOR CLUB Gardena

CAMINO REAL TOWING Canoga Park

CHANNEL UNION 76 Lee Vining

EASTGATE TOWING & REPAIR San Diego

EDDIE'S TOWING Newbury Park

FOXX'S VILLAGE TOW SERVICE Los Angeles

J.D. CLUB SERVICE & TOWING, INC. Los Angeles

KERNVILLE GARAGE Kernville

MOHICA TOWING SERVICE Palm Springs

PETRA TOWING & AUTO REPAIR Montebello

RESCUE LOCKOUT SERVICE Sepulveda

ROSE TOWING, INC. Del Mar

SEA COUNTRY TOWING & RECOVERY Laguna Hills

SIERRA TOWING & TRANSPORT CO. Newbury Park

STAGECOACH TOWING, INC. Banning

SWINK'S ENTERPRISES Simi Valley

USA TOWING El Cajon