Best AAA-Approved Auto Repair Facilities Receive 2007 Quality Service Awards

Automotive


(LOS ANGELES, Jan. 16, 2008) – Thirty-two Southland vehicle repair shops have earned the Automobile Club of Southern California’s Approved Auto Repair coveted Quality Service Award for customer satisfaction and service quality.

The Quality Award honorees were selected from approximately 600-plus Approved Auto Repair facilities, which are independent businesses regularly inspected by the Auto Club. To receive an award, a repair shop has to meet extremely stringent Auto Club standards for a consecutive two-year period: no more than one complaint from an Auto Club member, a minimum 99 percent customer satisfaction rating during two consecutive surveys and no facility deficiencies during either of the Auto Club’s detailed annual shop inspections or the bimonthly shop reviews.

“Automobiles have become very technologically sophisticated and challenging to repair and maintain,” said Approved Auto Repair Operations Manager Michael Hoshaw. “These shops are the crme de la crme and exceeded our program’s strict requirements. The recipients demonstrate that they possess advanced skill and knowledge and understand how to provide top value and customer service to motorists.”

One-third of the Quality Award winners (11 in all) are located in Orange County, seven shops are in the San Diego area. Glendora, Laguna Hills and Van Nuys boast two Quality Service Award facilities each. The others are spread across many Southern California communities, including Long Beach, Ontario and Santa Monica.

Several facilities have received Quality Service Awards for numerous years. Good Guys Automotive in Yorba Linda, Seaside Buick in San Diego and Horsman Automotive in Santee are six -time recipients. Search for the nearest Approved Auto Repair facility online, or stop by the nearest Auto Club office for a free directory of facilities.

2007 Auto Club AAR Quality Service Award Winners

Facility NameCityAward Years


About Service Automotive


Escondido

3



All-Time Gas & Diesel Repair


Glendora

1



Anaheim Hills Shell


Anaheim Hills

3



Brian Wood Automotive


Glendora

3



Connie & Dick’s Service Center


Claremont

2



Cylinder Automotive
Long Beach

1



Doctor J
Huntington Beach

2



Euclid 76
Ontario

1



Foothill Auto Service


Lake Forest

1



Foothill Foreign Automotive


Upland

3



Galpin Mazda


Van Nuys

1



Gary’s Autowise


Cypress

1



Good Guys


Yorba Linda

6



Hontech Automotive


San Diego

4



Horsman Automotive


Santee

6



Import Auto Clinic


Anaheim

1



John’s Automotive Care Inc.


San Diego

1



Karco Specialties
Orange

5



Ken Daniels Automotive, Inc.


Glendale

2



Leisure World Auto Repair, Inc.
Laguna Hills

2



Lexus Santa Monica
Santa Monica

1



Morrison Tire Inc.
Garden Grove

1



Osborn’s Automotive Inc.
Redondo Beach

1



Pacific Auto Service
San Diego

1



Pardella’s Auto Center
Downey

1



People’s Chevrolet
Chula Vista

1



Robert’s Auto Service
San Diego

3



S & S Auto Service
Lake Forest

3



Seaside Buick Pontiac GMC
San Diego

6



Viking Independent
Laguna Hills

3



Westlake Ind. Honda/Acura
Westlake Village

1



Whitney Auto Service Inc.
Van Nuys

1

Media Contacts

Marie Montgomery
(714) 885-2333
Montgomery.Marie@aaa-calif.com