Best AAA-Approved Auto Repair Facilities Receive Quality Service Awards

Automotive
Thirty Southland vehicle repair shops have earned the Automobile Club of Southern California’s AAA Approved Auto Repair Quality Service Award for customer satisfaction and service quality.
 
The Quality Service Award honorees were selected from nearly 500-plus AAA Approved Auto Repair facilities in Southern California, which are independent businesses regularly inspected by the Auto Club. To receive an award, a repair shop must meet stringent Auto Club service standards for a consecutive two-year period:  no complaints from an Auto Club member, a 100  percent customer satisfaction rating during each annual survey and no facility deficiencies during either of the Auto Club’s detailed annual shop inspections or the bimonthly repair shop reviews.
 
“Automobiles are rolling computers that are technologically challenging to repair and maintain,” said the AAA Approved Auto Repair Program Development Manager David Skaien. “We’re proud to spotlight the ongoing dedication and effort necessary to provide exemplary customer service to motorists. These repair shops exceeded our program’s strict requirements for customer service and professional competence.”
 
Eleven Quality Service Award winners are located in Orange County; eight shops are based in the San Diego area.  Hontech leads the list with six Quality Service Awards earned by their repair facility, followed by Robert’s Auto Service in San Diego with five. The rest of the winners are spread across many Southern California communities, including Lawndale, Van Nuys, Ontario and Westlake Village. 
 For a free copy of the AAA Approved Auto Repair Facilities Directory, stop by the nearest Auto Club branch, call (800) 713-0003, or click on www.AAA.com.
 
Auto Club AAR Quality Service Award Winners
          Facility Name
City
Award Years
Advantage Automotive
Temecula
1
AJ-USA Inc.
San Diego
1
Automotive Instincts
Woodland Hills
3
Barsom Tire & Auto Repair
Whittier
1
Car’s Muffler & Automotive
Redondo Beach
1
Community Honda
Whittier
1
Continental Motor Works
San Luis Obispo
1
Dan’s Auto Care Express
Costa Mesa
1
Devore Automotive
El Cajon
1
Doctor “J” Extended Auto Care
Huntington Beach
4
Fiesta Transmission
Santa Ana
1
Fox Auto Care
Santa Ana
2
Greg’s Automotive
El Cajon
1
Gustafson Brothers Inc.
Huntington Beach
1
Hardin Buick Pontiac
Anaheim
2
Hontech Automotive
San Diego
6
Iten’s Auto Care
Lawndale
1
John Elway’s Crown Toyota
Ontario
1
L & T Japanese Automotive
Honda/Acura Specialist
La Puente
1
North County Import Specialist
Vista
2
Pacific Auto Service
San Diego
3
Robert’s Auto Service
San Diego
5
S & S Auto Service
Lake Forest
1
San Diego Volvo
San Diego
2
Santa Paula Chevrolet
Santa Paula
1
Tabassi Shell Service Station
Orange
1
USA Express Tire & Service
Lake Forest
1
Western Brake & Tire
Anaheim
1
Westlake Ind. Honda/Acura
Westlake Village
1
Whitney Auto Service
Van Nuys
1

Media Contacts

Elaine Beno
(714) 885-2324
Beno.Elaine@aaa-calif.com