Best AAA-Approved Auto Repair Facilities Win Quality Service Awards

Automotive, Corporate Information
(LOS ANGELES, Jan. 26, 2010) – Fifty-four Southland vehicle repair shops have earned the Automobile Club of Southern California’s AAA Approved Auto Repair coveted Quality Service Award for customer satisfaction and service quality.
 
The Quality Service Award honorees were selected from nearly 650 AAA Approved Auto Repair facilities in Southern California, which are independent businesses regularly inspected by the Auto Club. To receive an award, a repair shop has to meet extremely stringent Auto Club standards for a consecutive two-year period:  no more than one complaint from an Auto Club member, a minimum 99 percent customer satisfaction rating during two consecutive annual surveys and no facility deficiencies during either of the Auto Club’s detailed annual shop inspections or the bimonthly shop reviews.
 
“Automobiles are technologically challenging to repair and maintain,” said the AAA Approved Auto Repair Program Manager Michael Hoshaw. “We are pleased to acknowledge the ongoing dedication and effort necessary to provide exemplary customer service to motorists. These repair shops exceeded our program’s strict requirements.”
 
Thirteen Quality Service Award winners are located in Orange County, and another 13 winners are in the San Diego area.  Horsman Automotive, Santee, and Good Guys Automotive, Yorba Linda, lead the list with 7 Quality Service Awards earned by their repair facility, followed by Karco Specialties in Orange with 6. The rest of the winners are spread across many Southern California communities, including Burbank, Long Beach, Norwalk, Ontario and Santa Monica. 
 
 For a free copy of the Directory of AAA Approved Auto Repair Facilities, stop by the nearest Auto Club office, call (800) 713-0003, or click on www.AAA.com.
 
Quality Service Award Winners
 
          Facility Name
City
Award Years
Los Angeles County 
All Car Specialist
Alhambra
2
Automotive Instincts, Inc.
Northridge
2
Brian Wood Automotive
Glendora
4
BVA, Inc.
Santa Monica
2
Boulevard Buick/Pontiac/GMC
Signal Hill
1
Cabe Bros Toyota
Long Beach
1
Chuck Mercier’s Union 76
Burbank
1
Classic Auto Repair
Los Angeles
1
Diamond Honda
City of Industry
1
Gomora Auto Service, Inc.
Van Nuys
1
Grand Mobil
Diamond Bar
1
Jesse’s Pit Stop
Glendora
1
Karsten Imports
Sherman Oaks
1
Ken Daniels Automotive
Glendale
3
Morris Automotive
Santa Monica
1
Norwalk Toyota
Norwalk
1
Okimoto’s Auto Center
Norwalk
4
Osborn’s Automotive
Redondo Beach
2
Ostrom Chevrolet
Montebello
1
Palmer Tire & Auto Repair
Los Angeles
1
R&S Automotive
Newhall
1
South Bay Ford
Hawthorne
1
Toyota Pasadena/Scion Pasadena
Pasadena
1
Orange County
Accurate Auto Repair
Mission Viejo
3
Allen Olds/Cad/GMC Truck
Laguna Niguel
1
De Lillo Chevrolet/Geo
Huntington Beach
1
Doctor J
Huntington Beach
3
Fox Auto Care
Santa Ana
1
Good Guys Automotive
Yorba Linda
7
Hardin Buick Pontiac GMC
Anaheim
1
Jax Auto
Brea
3
Karco Specialties
Orange
6
Shadetree Automotive
San Clemente
2
Sunrise Automotive
Westminster
1
Tustin Lexus
Tustin
2
White Automotive
La Habra
1
Riverside County
Stellar Performance
Yucca Valley
1
San Bernardino County
Euclid Valero
Ontario
2
San Diego County
Auto Precision
Vista
5
About Service Automotive
Escondido
4
European Automotive Center
Poway
1
Hontech Automotive
San Diego
5
Horsman Automotive
Santee
7
John’s Automotive Care
San Diego
2
North County Import Specialist
Vista
1
Pacific Auto Service
San Diego
2
Poway Transmission Corp.
Poway
1
Robert’s Auto Service
San Diego
4
San Diego Volvo
San Diego
1
Tom’s Master Mechanics
San Diego
3
Toyota El Cajon
El Cajon
3
Toyota Escondido
Escondido
1
Santa Barbara County
Perry’s Auto Parts & Service
Lompoc
1
Ventura County
Airport Auto Repair
Oxnard
1
 
 

Media Contacts

Marie Montgomery
(714) 885-2333
Montgomery.Marie@aaa-calif.com