Fire Alert: Auto Club Insured Members Can Call Claims Center For Evacuation Services

Insurance & Consumer Tips

(LOS ANGELES, Oct. 22, 2007) — Those who have homes and vehicles threatened by today's wildfires in Los Angeles, Orange, Riverside, San Bernardino, San Diego, Santa Barbara and Ventura counties and who are insured through the Automobile Club of Southern California's affiliated Interinsurance Exchange can call 1-800-67-CLAIM (1-800-672-5246) for assistance.

Auto Club Interinsurance Exchange claims specialists are now on the scene at several evacuation centers and Auto Club office locations:

  • Del Mar Fairgrounds
  • 2260 Jimmy Durante Blvd
  • Del Mar, CA 92014
  • Located off the 5 freeway at Via de la Valle and Jimmy Durante Blvd
  • Our claims specialists are stationed inside stadium Gate A and in parking lot C1
  • Driving directions
  • El Modena High School
  • 3920 Spring Street
  • Orange, CA 92869
  • Located on Spring between North Hewes and Prospect
  • Driving directions
  • El Toro High School
  • 25255 Toledo Way
  • Lake Forest, CA 92630
  • Located off of El Toro Road on Toledo Way between Jeronimo and Trabuco
  • Driving directions
  • Escondido Auto Club Office
  • 800 La Terraza Blvd
  • Escondido, CA 92025
  • 8:00 AM - 5:30 PM through Friday, October 26
  • Driving directions
  • Mission Hills High School
  • 1 East Mission Hills Court
  • San Marcos, CA 92069
  • Located off of East Mission Road on East Mission Hills Court between Woodland Parkway and North Twin Oaks Valley Road
  • Driving directions
  • Orange Show Fairgrounds
  • 689 S E Street
  • San Bernardino, CA 92408
  • Located off the 215 freeway at Inland Center Drive and E Street
  • 8:30 AM -7:00 PM through Friday
  • Driving directions
  • Qualcomm Stadium
  • 9449 Friars Road
  • San Diego, CA 92108
  • Located off the 15 freeway at Friars Road and Mission Village Drive
  • Driving directions
  • Valencia Auto Club Claims Office
  • 27421 Tourney Road
  • Valencia, CA 91355
  • 7:00 AM - 7:00 PM through Friday, October 26
  • Driving directions

"If an Auto Club representative is not at your evacuation center and you are an Auto Club policyholder who has been evacuated, call 1-800-67-CLAIM," said Cortland Ray, the Auto Club's vice president for insurance claims. "An adjuster will contact you to make an appointment to provide assistance."

Those with auto insurance may also be eligible for claims assistance with vehicle rentals if their vehicles are lost or damaged due to the fire, depending on the coverage within the policy.

"During a catastrophic event such as this fire, we want our policyholders to know they can contact us immediately if they need our assistance," Ray said.

###